Cheap Carton Cigarettes: FAQ
Shipping Information
Can You Ship to My Country?
We ship worldwide to all countries, serving both individual and wholesale/retail businesses.
Delivery Terms
- Order Processing: Orders are typically sent out within 24 hours or 1 business day after payment and verification.
- Delivery Time: Standard shipping takes 2-3 business days, while Express Shipping delivers within 24 hours or 1 business day.
- Package Discretion: All packages are shipped in plain packaging to protect your privacy.
Tracking and Delivery
Can I Track My Order?
Yes, you will receive an email with the shipment date and tracking number after your order is shipped.
Do I Need to Sign for the Package?
Yes, all packages require a signature upon delivery as they are shipped with tracking numbers.
Refunds and Cancellations
How Can I Get a Refund?
If your order does not arrive within 7 working days, contact us for a free replacement or refund. If the second shipment fails, we may offer an alternative shipping method or a refund.
How Long Does a Refund Take?
Refunds typically take 5 to 20 business days, depending on your bank’s policies.
Can I Cancel My Order?
Orders can be canceled within 24 hours of placement. If canceled before shipment, your payment will be refunded.
Payment and Order Details
What Payment Methods Do You Accept?
We currently accept PayPal, Zelle, Cash App, and Bitcoin. Credit and debit cards are not accepted at this time.
Do I Get Order Confirmation?
Yes, you will receive an email confirmation immediately after placing your order.
Additional Support
What If I Missed Adding Information to My Order?
If you miss important details, contact our support service. However, changes cannot be made once the product has shipped.
What If I Want to Cancel and Buy Another Product?
Ensure you choose the correct product before completing payment, as changes cannot be made afterward.
What If I Didn’t Receive My Order?
If your package is stuck at customs, contact our support service for assistance. We will reship your order if necessary. Cheap American Cigarette Shop
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