Cheap American Cigarette Shop

Cheap American Cigarette Shop

CHEAP CARTON CIGARETTES: FAQ

Can you ship to my country?

We ship worldwide, where air mail can be delivered and fortunately we sell and deliver to all countries, individuals, wholesale/retail businesses, etc.

Delivery terms. When should I expect my order?

Usually it takes 24hrs or 1 business day for the order to be sent out (from the moment the order is payed for and verified to have been sent correctly), 2-3 business days for the order to arrive the shipping destination, and 24hrs or 1 business day for Express Shipping to be delivered.

How will the package arrive?

Will people be able to tell its contents?All packages are shipped discreetly in plain packaging to protect your privacy.

What is the soonest delivery?

The soonest delivery takes 24hrs or 1 business day (Express Shipping, from the moment the product is shipped out).

Can I track my order?

Of course, after your order is shipped, you will recieve an email which will contain the date of shipment and the tracking number.

Do I have to sign for the package when it is delivered?

Yes, you have to sign for the package, as all the packages are shipped with tracking numbers.

How can I get a refund?

All orders are guaranteed to arrive to you in satisfactory condition. If your order does not arrive within 7 working days please contact us and a replacement order will be shipped to you at once with no charge. If the second shipment is not delivered on time, we may offer to send it with another shipping service or your payment will be refunded to your account.

If you find that the cigarettes you ordered were not what you ordered then contact us immediately and a free replacement order will be shipped to you or you will be issued a full refund . 

How long should I wait for my refund?

The refund usually takes 5 to 20 business days. Please note, this period doesn’t depend on our service, it only depends on YOUR Bank rules.

Can I cancel my order?

Yes, you can cancel your order within 24 hours of the placement of the order. If you cancel your order before shipment your payment will be refunded. I’ve missed to put additional information to my order details. If you miss some important information about your order, please contact support service. In case the product is allready shipped we can not change anything and in this case we are not responsible for non-delivery.

I want to cancel my order and buy another product?

Before placing an order, please make sure you choose the correct product with the correct quantity, no changes can be done after you put your credit card details and the payment is accepted. 

I didn’t receive my order, what should I do?

This kind of problem is relevant only if the package stocks at the custom house of you country. In this extra situation it is advised to contact support service. We always care about our consumers. We will respect your privacy and would reshipthe order. 

What types of payments do you accept?

Currently we accept PayPal, Zelle, Cash App, and Bitcoin payments. We do not accept any Credit or Debit cards as of yet.

Do I get a confirmation that my order was accepted?

Sure, you will receive a confirmation to your email within seconds after placing your order.

Cheap American Cigarette Shop